Nines Household Management Workshops

Check out our spring series of intensive workshops, designed to give you a deeper understanding of key areas of household management: housekeeping, maintenance, and home systems.

Each workshop is designed to dig into a specific topic, so you walk away with the knowledge, tools and confidence you need to manage projects, maintenance, staff and vendors.

You can enroll for the full semester, or pick and choose workshops à la carte. All workshops are now available on demand.

"Shelby and the Nines team have been instrumental in helping me set up all the properties. I'm new to household management, and her guidance has been gold. With the processes set up, organized and in one place, my team and I are set up to succeed — we're prepared for anything that comes our way."

Jenny, Chief of Staff (CT)

"Shelby is great to work with, she’s patient, knowledgeable and understands what is required to successfully operate in private service. Shelby’s knowledge is broad - she knows a lot about many subjects that are required to successfully manage a complicated and sophisticated estate; service, personnel management, construction management, dealing with principals, proper care and cleaning of fine household furnishings and goods."

Jared, Director of Residences (TX)

"Shelby’s knowledge and understanding of household/ estate management is unparalleled. We had an opportunity to work with Shelby for a short time and everyone on our team was extremely impressed. Clearly her past work experience is broad and her ability to grow with the organization is outstanding."

Mark, CEO (GA)


This series of workshops is designed for estate managers and private service professionals who want to master some of the most important aspects of household management: housekeeping, maintenance and home systems.

Where: Wherever you want to be! These workshops are virtual.

When: Any time! This series is now available on-demand.

Workshop 1   Housekeeping
Workshop 2   Maintenance
Workshop 3   Home Systems — Electrical & Lighting
Workshop 4   Home Systems — HVAC

Admission: Choose à la carte enrollment at $249 per workshop, or enroll for the full semester at $799.

Format: Each workshop is pre-recorded, with 90 minutes of instruction and Q&A. All registrants will also receive access to the relevant templates and worksheets.

Walk away from each workshop with:

Insider Knowledge

You’ll leave each workshop armed with an understanding of industry terms, processes, and tips and tricks of the trade, so you can communicate clearly with the experts, make sure you’re asking the right questions, and feel confident in your own ability to manage each specialized group of household staff and vendors.

Templates & Worksheets

Each workshop includes relevant templates and worksheets designed to help you put what you’ve learned into practice. With these tools, you’ll not only know what to do and how to do it, but you’ll have a head start in making it happen.

Confidence & Respect

When you “know enough to be dangerous,” the people around you respect your ability to lead the household. After each of these workshops, you’ll be able to prove to staff and experts that you understand what they’re going through, so you can earn their trust and build stronger relationships.

Workshop 1: Housekeeping

Understand what needs to be done and how much time it will take, so you can clearly communicate with your housekeeping team and ensure your household is clean and organized. In this workshop, you’ll learn:
– How to identify the scope of housekeeping work, estimate the time tasks will take, and assign work accordingly
– How to tie in additional responsibilities beyond cleaning, such as organizing cabinets and closets, stocking toiletries, personal care and cleaning products, and overseeing inventory related to the job at hand
– Product recommendations, including green products

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Workshop 2: Maintenance

Understand your property and everything within it, so you can plan for regular maintenance and keep everything running smoothly. In this workshop, you’ll learn:
– How to recognize and document everything that needs to be maintained
– How to create maintenance schedules so you can prevent damage and get ahead of work
– Who should be involved in maintenance and how to help them be successful

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Workshop 3: Home Systems — Electrical & Lighting

Gain a deep understanding of your electrical systems so you can oversee vendors and manage projects. In this workshop, you’ll learn:
– The basics of electrical and lighting systems and controls
– How to create a maintenance plan for your systems
– The lifecycle of electrical and lighting systems and how to decide when to update
– How to navigate conversations and collaborate with electricians and other experts
– How to create custom as-builds for your property’s systems

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Workshop 4: Home Systems — HVAC

Gain a deep understanding of HVAC systems and controls so you can oversee vendors, manage projects, and plan for regular maintenance. In this workshop, you’ll learn:
– The basics of HVAC systems and controls
– How to create a maintenance plan for your system
– The lifecycle of HVAC systems and how to decide when to update
– How to navigate conversations and collaborate with the experts
– How to create custom as-builds for your property’s systems

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Enroll today, and walk away ready to manage staff, vendors and projects with confidence.

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Meet your instructor

Shelby Boudreau is a seasoned estate manager with two decades of experience managing luxury properties and growing estates. In this course, she’ll draw from her own experience scaling a 16–property estate, and share her own tried and true methods for managing household operations.

“As someone who has walked in your shoes, it’s my goal to teach you the importance of connecting the dots between people and properties,” says Shelby. “I want to help you elevate your skills, gain the respect of your team members, and walk away from this course with the knowledge and confidence to thrive (instead of survive) as an estate manager.”

Meet your household operations workshop instructor, seasoned estate manager Shelby Boudreau

Be a part of the mission

At Nines, we’re on a mission to simplify and elevate household life. Managing the operations of any home is too complex — and we want to make it easier. Our household management app is designed for managing properties and assets, keeping track of vendors and tasks, and accessing critical checklists and documents. Meanwhile, our Easemakers community gives private service professionals connections and resources to grow their skills and careers.

With this spring semester, we want to give you a modern approach to household management, and the knowledge, tools and confidence you need to oversee the ins and outs of your household operations.