Reviews from Nines Clients
Nines is built on the insights of hundreds of families, family offices, private service professionals, and luxury property management companies. Our platform is tailor-made for complex households, and we’re always evolving to meet the needs of our community.
Read through the quotes below to see why people who manage high-end properties love using Nines to streamline household operations and simplify life at home, and check out our case studies for more client stories.
Love working with Nines. Even the tech-hesitant housekeeper has grown to love it.
Katrin Helmts
Estate Manager
California
I am creating order out of chaos and it feels amazing!
Eliza Dawson
Personal Assistant
By far the most comprehensive, easy to use, mobile friendly estate software on the planet.
Tony Safoian
Principal
California
Nines is the perfect software for high end properties. Definitely ahead of the market and improving!
Luis J. Avila
Property Management Company
Mexico
I 100% recommend Nines!
Catherine Smith
Property Management Company
North Carolina
We love the entire experience of working with Nines. The client support is amazing, and the platform is the best estate management software available!
Melissa Miller
Chief of Staff
Kentucky
Nines is a transformative solution that enhances productivity, reduces complexity, and elevates the standard of luxury property management.
Bernard Wiggers
Owner
Europe
Reviews from our clients
Mandy KenKnight
Estate Manager, Virginia & Bahamas
I’ve been using Nines for several years now, and it has truly transformed how I manage estate operations. The platform simplifies day-to-day tasks with its comprehensive features, and I’m continually impressed by the enhancements they roll out—it just keeps getting better. What really sets Nines apart is their exceptional team. Their responsiveness and professionalism go above and beyond; it genuinely feels like I have a trusted partner on the other side, always ready to help me get things done.
Jana L
Principal, California, Hawaii & New Zealand
Nines is the platform we’ve been dreaming about! No more winging it with basic productivity apps, clunky spreadsheets, texted photos and email chains. Nines has pulled it all together in a clean, powerful hub making it easy to stay coordinated with our property managers. So happy to have found this amazing tool for keeping things running smoothly. Thank you Nines, for being you!
Lisa Carr
Estate Manager, California
Nines has truly revolutionized how I manage my properties. Having everything at my fingertips allows me to effortlessly oversee projects, vendors and staff, ensuring smooth household operations across the board. I also deeply appreciate the exceptional, high-touch support from the Nines team and their commitment to continuously releasing innovative features.
Bernard Wiggers
Owner, Worldwide Management, Europe
By consolidating projects, vendor coordination, staff management, and estate operations into a single, intuitive system, Nines has significantly streamlined day-to-day functions and eliminated much of the stress and inefficiency previously encountered. With features like asset tracking, maintenance logs, checklists, and seamless communication, Nines empowers Worldwide Management to maintain operational excellence across multiple properties. The mobile accessibility and centralized organization ensure nothing falls through the cracks — offering peace of mind and professional-grade control at the touch of a button.
John Christensen
Director of Properties, California
Managing multiple properties to 5 star standards used to be handled with endless excel sheets and hard copy checklists. After switching to Nines, all information is in one place, easy to search. Nines has become my most important tool for ensuring that everything is documented and available with a quick search in the app. Not only for my team of estate managers and assistants, but also for the principals, who use it all the time to follow the status of their various projects.
Dan Koops
Properties Manager, Michigan
The possibilities and tools that Nines offers is outstanding. Whether you are looking for task management, project management, record keeping, or household protocol help; they’ve got you covered. Nines has been excellent in helping us keep our task list on track and on schedule. Over multiple properties in different states, we are able to keep things organized and maintained well with the help of Nines.
Stephanie Portillo
Estate Manager, California
I implemented Nines in 6 residences and it is a DREAM. The ultimate game changer is the Connections feature, which I primarily use in my 1:1 with staff members. I can click on their name, see what they are working on, and facilitate conversations around what they may need guidance on or simply extra time. The Principals use it to see what projects/tasks are going on in each Zone. Some of my staff is not as savvy with tech, but they have all changed their tune, as there is a large sense of pride to see the work you got done and reference photos of before/after.
Jody Clark
Principal, California
Nines truly is the most delightful, positive, blissfully life changing way of household organization that I could ever have been able to dream of or imagine. Having everything in one place takes care of 50% of the stress and complications and things that dropped in between the cracks that both myself as the homeowner and my P.A. alike dealt with previously — and it will continue to be even more useful and user friendly as Nines continues to evolve.
Kellie Mincher
Estate Manager, New York
Nines’ platform has been an ultimate game changer for me as an estate manager. It not only is a seamless way for me to communicate with my team, but an incredible tool to keep all information organized. Prior to using this platform, I would lose so much time having to shift between calendars, emails, word documents and other scheduling apps and since having Nines, I am able to use that time more productively. I am so thankful that a tool like this exists!
Lauren Spicijaric Kerlin
Personal Assistant, Florida
I’ve been using Nines for years as a personal assistant in a family office, and it’s truly an indispensable tool. The interface is not only user-friendly but also beautifully designed, making daily tasks seamless and efficient. The mobile app is just as intuitive, which is crucial when managing details on the go. We rely on Nines to manage inventories across multiple properties, including vehicles and extensive art collections. It gives us a centralized place to organize everything, with customizable permissions that allow different levels of access for various staff members. Customer service is outstanding. The team genuinely listens to feedback and continuously improves the platform based on our needs. I highly recommend Nines to anyone managing estates or high-value households. It’s a game changer.
Amy R
Principal, California
We are grateful for your amazing software and also the wraparound support you provide. Our Assistant takes advantage of many of the educational and networking opportunities and it has upped her game significantly.
Madelynn Hughes
Fractional Estate Manager, Florida
What I love about Nines is its versatility — it adapts seamlessly to each estate’s complexity, offering a beautifully streamlined interface that’s easy for both seasoned staff and first-time principals to navigate.
Amy Olin
Family Office Operations Manager, Colorado
The flexibility and functionality of Nines has allowed us to build a consistent management platform while still accommodating the various dynamics which come along with different properties. Its user-friendly interface and intuitive structure make it efficient in training employees in its use and benefits.
Jane Anderson
Multi-Family Office, South Carolina
This software has been incredibly helpful in development of systems and processes for complex households and management for families!
Caleb
House Manager, Massachusetts
I’m enjoying setting things up, and am very impressed by the functionality of the program. I’ve set up 3 other asset tracking programs in my past, this seems to be the most functional. Bravo!
Michaella Honeycutt
Household Manager, Nevada
I love Nines because it keeps everything at my fingertips. There have been countless times that I have been away from my computer or desk, and I’ve needed information regarding an appliance, an email protocol, a gate code, a vendor’s phone number, etc. and it’s all right there. It has allowed me to keep track of purchases and projects without sorting back and forth between folders, emails, documents etc. It is a living software which is an amazing upgrade from the outdated and irrelevant printed out binder of the past. It was a joy to set up and I continue to add to it everyday. Nines brings me ease and I am super grateful my principals agreed to let me try it.
Stephanie Galetzki
Estate Management Consultant, Colorado
We manage over 25 luxury properties, and Nines has become an essential tool for keeping every estate running smoothly. From asset tracking and maintenance records to checklists, vendor details, and team communications, everything is organized in one intuitive platform that’s accessible across all devices. While some families may be chaotic, managing their complex estates doesn’t have to be — Nines gives us the control we need, right in our pocket.
Stories
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More time, bigger impact: how this estate manager creates efficiency and continuity with Nines
Want to stay ahead of estate management projects, maximize your efficiency and create continuity for your household? Estate manager Melissa Winstead shares how she streamlined operations for two different estates with Nines.
3 ways estate managers level up operations with a centralized property management calendar in Nines
Is everyone in your household on the same page about when principals, staff and vendors are coming and going? 3 estate managers share how they’ve reduced confusion and chaos with a centralized calendar.
How a family office streamlines operations with an estate management system
This family office was managing five properties with Google Docs, text messages, Whatsapp and more — and things were slipping through the cracks. See what they wanted in a software solution, and how they found the right estate management platform for them.