The wealth spiral

How has protecting the world's most prominent families and individuals changed over the last 50 years — and what's stayed the same? Gavin de Becker & Associates Senior Vice President of Threat Assessment and Management Bryan Niederhelm digs into what's new and what remains core to executive protection in this episode of the Easemakers Podcast.

Curious about the role of an owner's rep and how they can help streamline a luxury construction project? Leo Crane shares his take in a new episode of the Easemakers Podcast.

How do you maximize value across an organization? Family office specialist Alison Marckstadt shares her tips on the Easemakers Podcast!

What are principals really thinking? Tapestry Associates CEO Anne Lyons and President Judy Boerner-Rule share an insider's perspective in this episode of the Easemakers Podcast.

Every day, our team aims to make life easier for the world’s most complex households and the people who support them. Now, we’re honored to be recognized by WealthBriefing in the 2024 WealthTech Americas Awards!

What does it mean to create a 5 star hotel experience in a home or estate — and how can you make it happen? Hannah Loudin, Director of Residences at The Tampa EDITION, shares her tips in a special bonus episode of the Easemakers Podcast, recorded live from the Estate Management Conference!

Getting organized — let alone staying organized — across multiple properties can be a huge undertaking. Get tips from the experts in this Easemakers Podcast episode with NEAT Method Co-Founders Ashley Murphy and Marissa Hagmeyer.

As an increasing number of people start to explore the possibilities of alternative citizenship, what do private service professionals need to know? Henley & Partners Managing Director Private Clients Judi Galst shares her tips and insights in the latest episode of the Easemakers Podcast.

What are the keys to providing excellent lifestyle management services to 25 different clients? Jennifer Quent shares what it's like to work for a family office practice within a public accounting firm in the latest episode of the Easemakers Podcast.

How do you ensure principals and the private service professionals who support them are all on the same page? Jen Laurence shares her tips for improving communications in this episode of the Easemakers Podcast.

Private service professionals often feel like there aren't enough hours in a day — but are you falling victim to the 8 deadly time thieves? In a new episode of the Easemakers Podcast, professional organizer and bestselling author Andrew Mellen shares his tips for time management.

Want your household to run as efficiently as possible? Here are 9 keys to a modern approach to estate management.

How do you ensure your team has the resources they need, and how do you ask for more support? Rebecca Maguire shares her tips for setting family offices and teams of household staff up for success.

The options for private air travel are extensive. What are the advantages of buying a private plane, working with an air charter service, or owning a fraction of a private jet? In this episode of the Easemakers Podcast, private aviation expert and Corporate Aviation CEO Ryan Hall breaks down the options for flying privately.

Do you know how to create a home inventory list? Why is inventory so important — to family members, to your insurance company and to your household staff? And, what needs to be included on your home inventory checklist? Inventory expert Carol Kaufman shares her tips in the latest episode of the Easemakers Podcast.

Tara Ulrich is a virtual personal assistant and executive assistant who supports clients across the country. In this episode of the Easemakers Podcast, she shares her tips for providing administrative support remotely and building a virtual assistant business in private service.

Whether you’re hiring a full-time household manager for the first time or hoping to keep an amazing estate manager for the long term, these 5 tips from expert private service professionals will help you recruit and retain top talent.

Your principals come to you and say they want to buy a ranch or some kind of agricultural property, and they’d like to set it up as a business to qualify for an agricultural property tax exemption. Now what? Director of Properties and Agricultural Manager Stephanie Galetzki shares everything you need to know in a new episode of the Easemakers Podcast.

Major projects present an exciting opportunity for estate managers to shine in their roles. See what goes into mastering projects — and how you can level up your skills.

Private service is a unique career path — which means negotiating your salary as an estate manager comes with unique challenges and opportunities. Get advice from the experts on navigating salary conversations, asking for a raise, and creating a compensation package with outside the box benefits.

What are the trends in household staffing salaries and compensation? How much does compensation affect tenure and turnover? Which employees are you most at risk of losing? In this episode of the Easemakers Podcast, the Botoff Consulting team shares takeaways from the 2022 Estate and Household Staff Compensation Report.

Every estate manager wants to find a role where they can thrive. So, what questions should you ask during the interview process to help you recognize great principals, uncover growth opportunities, and land a role that’s a long-term fit? Get tips from the experts.

What do you need to know about today’s insurance market, and how do you decide when to submit a claim and when not to? In this episode of the Easemakers Podcast, Atténuer Risk Managing Principal Kate Norris shares her tips.

The next generation of high net worth individuals is looking for something different. See why family offices and wealth management firms are expanding to keep up with them.

Are you ready for the fall changeover? Here are the questions you should be thinking about to prepare for winter and preserve a property and everything within it.

How do you manage an extensive wardrobe — especially when you’re working across multiple properties? In this episode of the Easemakers Podcast, personal stylist Natalie Decleve shares her tips for private service professionals tasked with managing their principals’ wardrobes.

Having wealth isn’t the same as living well. So, how do you foster holistic success? Here’s an area that family offices and wealth managers shouldn’t overlook.

How do you manage expectations and build strong relationships with principals? In this episode of the Easemakers Podcast, Sarah Korpela shares her tips for navigating difficult conversations and communicating effectively with high net worth clients.

Success comes with an unexpected level of complexity, leading high net worth families to fall into a wealth spiral. Here’s why it happens, how it affects life at home, and what you can do to calm the chaos.

What does home mean to you, and how are home and success intertwined?

This family office was managing five properties with Google Docs, text messages, Whatsapp and more — and things were slipping through the cracks. See what they wanted in a software solution, and how they found the right estate management platform for them.

How do you scale household operations after a wealth event? In this episode of the Easemakers Podcast, Director of Properties Jeffrey Konen shares his tips for working with hyper-growth family offices.

You know Betsy Fore as the creator of WonderWoof, the Co-Founder of Tiny Organics, and now, as the Co-Founder of Natives Rising. But who is Betsy Fore at home?

Phoebe Maddrell has honed her estate management skillset across superyachts, guest homes, and estates. Now, she’s sharing what she’s learned about building effective systems of communication for staff members and creating what she calls a “legacy of knowledge” in a new episode of the Easemakers Podcast.

You know Eliza Blank as the Founder & CEO of the houseplant retail brand The Sill — but who is Eliza Blank at home?

This month marks the beginning of hurricane season. How do you make sure a property — and all of the fine art, antiques, and other valuable assets within it — are safe from risk? In this episode of the Easemakers Podcast, Fortress Chief Operating Officer Tom Burns shares best practices for art storage and preservation and tips for preparing for hurricane season.

You know Michael Perry as a serial entrepreneur and the Founder & CEO of Maple. But who is Michael Perry at home?

What steps can you take to reduce your cybersecurity risk and protect your household against cyberattacks? Annapurna Cybersecurity Founder & CEO shares what he’s learned about mitigating risk for families, family offices and household staff.

You know Steve Schlafman as the creator of the podcast and newsletter Where the Road Bends. But who is Steve Schlafman at home?

Is it possible for a move to be stress-free? No move is easy, but this week on the Easemakers Podcast, move concierge and relocation services expert Eve Ward shares her tips for helping the entire moving process go smoothly.

You know Lindsay Shookus as an Emmy award winning television producer, who spent 20 years booking talent at SNL. But who is Lindsay Shookus at home?

Do you know your HVAC system better than anyone? Here’s why you should — and how to gain the knowledge you need to get ahead of HVAC maintenance, collaborate with your HVAC company and solve any problem with your heating and air conditioning system.

Whether you’re handling priceless works of art or couture masterpieces, supporting a private collector comes with a lot of extra responsibility. In a new episode of the Easemakers Podcast, Naomi Sosnovsky shares how she combines her passions for private collections and private service — along with her advice for other PSPs.

You know Olympian Katie Hoff as a World Champion swimmer and Olympic medalist — but who is Katie Hoff at home?

What is executive protection? When should you consider executive protection services, and how do you go about finding the right executive protection agent? Here’s a guide to figuring out the right private security setup for a high net worth household.

Understanding electrical and lighting systems can help you reduce risk and keep a property in excellent condition — but you don’t have to be an expert. Here are some basics everyone managing a luxury home should know.

Curious about yachting? In a new episode of the Easemakers Podcast, Rose Jolis shares her path from yacht chef to private yacht charter broker, and what she's learned along the way.

You know Christopher Gavigan as the Founder of Prima and Uplifter Brands, and a Co-Founder of The Honest Company. But who is Christopher Gavigan at home?

Want to ensure your household is prepared for anything? In a new episode of the Easemakers Podcast, we talk with Scott Sanders, an estate manager with a specialty in executive protection, about life safety and the importance of being prepared.

You know John Andrew Entwistle as the Founder & CEO of Wander and as a Co-Founder of Coder. But who is John Andrew Entwistle at home?

Whether you’re hiring a private housekeeper for the first time or managing a team of full-time housekeepers, here are 5 things you should know.

How do you negotiate for the salary you deserve? In a new Easemakers Podcast episode, Career Coach Donna Shannon shares how to talk about money with confidence and land a 20%+ increase.

Luxury homes come with unexpected complexity — and a property manager or property management company can help you keep things running smoothly. Figure out the best way to manage your high end property with tips from the experts.

You know Alissa Heinerscheid as the VP of Bud Light — the largest beer brand in the world. But who is Alissa Heinerscheid at home?

Building mutual respect amongst household staff and vendors takes time. Here's one thing you can do right now to accelerate the process.

What do principals really want? Rey Flemings and his team at Myria have an interesting hypothesis: experiences you can’t Google. Hear his take in a new episode of the Easemakers Podcast!

Curious about hiring a private chef for your home? We’ve got the answers to all your questions, including salary tips, a private chef job description template, and advice from expert estate managers about how to find the right chef for your household.

Let's talk about a hot topic: hybrid roles in household staffing. In a new episode of the Easemakers Podcast, PSP-turned-recruiter Jenni Vaughan shares the other side of the story.

You know Nicole Ryan from The Morning Mash Up on SiriusXM Hits 1 and her podcast, Have Kids, They Said. But who is Nicole Ryan at home?

Finding the right housekeeper for a high net worth household can be challenging, and today, the market is more competitive than ever. Here, you’ll find everything you need to know, from job descriptions, salaries and benefits, to the questions the experts always ask in the interview process.

Every day, we’re working with families, advisors and private service professionals to move the industry forward. Now, we’re honored to be among the finalists in the Family Wealth Report Awards for 2023!

What's it like to work in private service alongside your spouse? Find out in a new episode of the Easemakers Podcast with Easemakers community member Catherine Smith!

You know Ally Love as a Peloton Instructor, the in-arena host of the Brooklyn Nets, an Adidas Global Ambassador, and the Founder and CEO of Love Squad. But who is Ally Love at home?

Is your household unmanageable? Check out 3 mistakes that lead to chaos in a high-net worth household, and how to avoid them.

What's the role of household staff in the memorial planning and funeral process? Expert Jeff Lambert shares his take in the latest episode of the Easemakers Podcast.

You know Sasha Cohen as a figure skater and an Olympic silver medalist. But who is Sasha Cohen at home?

As an estate manager, you’re an expert at making other people’s lives easier. But what about your life? Here’s the 1 tool every estate manager needs to work smarter, minimize frustration, optimize performance, and save time for everyone on your team.

Check out the list of private service industry resources every estate manager should know, and let us know what’s missing.

You know Ariel Kaye as the Founder and CEO of Parachute, the direct-to-consumer home essentials brand. But who is Ariel Kaye at home?

You know Rechelle Balanzat as the CEO and Founder of Juliette — the brand that’s disrupting laundry and dry-cleaning. But who is Rechelle Balanzat at home?

Al Doan is known as a quilting mogul after working with his family to build the largest quilting company in the world. But who is Al Doan at home?

In our final episode of 2022, members of the Easemakers community share what they've learned this year, what they're grateful for, and what they're looking forward to in the New Year.

You know Katelin Holloway as a leader in People & Culture, an investor, and a Founding Partner at Seven Seven Six. But who is Katelin Holloway at home?

You need an easier way to manage properties and all the chaos that comes with them. Meet Nines, the household management app designed for homes like yours.

What does an estate manager do? How much do estate managers make? Should you hire an estate manager, and if so, how do you find the right fit? Find the answers to all your questions in this ultimate guide.

You know Ruth Zukerman as the Co-Founder of SoulCycle and Flywheel Sports. But who is Ruth Zukerman at home?

You want your household staff to work together seamlessly — but sometimes, different communication styles get in the way. See how Tejai Singh helps team members understand each other in a new episode of the Easemakers Podcast.

Dr. Wendy Borlabi is known for her career in sports psychology, and her role as the Director of Mental Health and Performance for the Chicago Bulls. But who is Dr. B at home?

A younger generation of principals is starting to hire household staff — so what does that mean for private service professionals? In this episode of the Easemakers Podcast, Philippa Smith shares what she's learned about this new generation.

You know Tara Williams as the Founder & CEO of Dreamland Baby — the Shark Tank success story that disrupted the swaddle industry with a weighted sleep sack for babies. But who is Tara Williams at home?

Linda Peifer never wanted a digital house manual — she liked the way she was doing things and she was wary of change. But today, she’s saving time and enjoying a clean desk, and she says, “I’m a believer.”

You know Noora Raj Brown as the Executive Vice President of Brand at goop.com. But who is Noora Raj Brown at home?

You know Nyakio Grieco as the award-winning beauty founder who created nyakio Beauty, Thirteen Lune, and Relevant: Your Skin Seen. But who is Nyakio Grieco at home?

You know Loren Brill Castle as the founder of Sweet Loren's — the #1 natural cookie dough brand found in 15,000 supermarkets across the United States. But who is Loren Brill at home?

Every estate manager has learned some lessons the hard way. In this episode of the Easemakers Podcast, Bobbie Halminiak shares what she's learned about working with vendors.

You know Adrian Grenier as an actor, but in 2020, he traded Hollywood for a farm in Texas, and changed his life completely. This is Adrian Grenier at home.

You know Kate Torgersen as the Founder and CEO of Milk Stork, the first breast milk shipping company. But who is Kate Torgersen at home?

You know Danielle Canty as the Co-Founder and President of bossbabe, one of the largest communities of ambitious women and female entrepreneurs in the world. This is who she is at home.

You know Greg Davidson as the Co-Founder and CEO of Lalo, the direct-to-consumer baby and toddler brand that’s been trending across social media since 2019. This is who he is at home.

John Christensen is a 25-year private service veteran, who grew up with a service mindset. In the latest episode of the Easemakers Podcast, he shares what he's learned about standing out, while maintaining your balance.

You know Kara Goldin as the Founder of Hint, an award-winning entrepreneur, and the host of The Kara Goldin Show. This is who she is at home.

You know Frédéric Fekkai as a celebrity hair stylist and the founder and CEO of FEKKAI brands. But who is Frédéric Fekkai at home?

You know Bess Freedman as a real estate leader and the CEO of the top privately-held brokerage Brown Harris Stevens. This is who she is at home.

What does home mean to you, and who are you when you're there? Introducing Make Yourself at Home, a new podcast that takes you into the homes of people you admire, to ask these questions and show you a side you don't usually get to see.

This family office was struggling to find and share information with family members and staff. Now, they have everything they need, right at their fingertips. Here's how they streamlined the chaos and reduced stress with an app that's designed for estate management.

Estate managers need keen attention to detail, great organization skills, and the ability to stay calm in the midst of chaos. Jean Weiss learned all of these things before her private service career — as a costumer on shows like Parks and Recreation. Tune in to the latest episode of the Easemakers Podcast to hear her story, and what she's learned along the way.

Don't know where to start when it comes to managing properties? Expert estate manager Shelby Boudreau learned everything she knows on the job — and now, she's sharing her tried and true household operations tips to help others feel less overwhelmed.

Are you in a nanny or family assistant role, aspiring to be an estate manager? In this episode of the Easemakers Podcast, an estate manager shares how she grew from nanny to household manager as her principals' needs changed.

Managing homes and estates isn't easy. But if you take these 3 simple steps, you can cut down on the chaos, save time, and be more prepared for anything that comes your way.

This week, people around the world are paying homage to Queen Elizabeth II. On this episode of the Easemakers Podcast, Chris Ely shares what it was like to be a footman at Buckingham Palace.

You know you need a house manual, but where to start? Introducing Nines list templates — built by the experts, so you can save time and start checking things off your list right away.

One week, three holiday dinners, no notice. When Holy Week turned into 'hell week,' Latricia Friend made the impossible possible for her principals — and now, she's sharing how she did it in the latest episode of the Easemakers Podcast.

Estate managers and interior designers both want to make their principals happy — so why is it such a challenge to work together? We asked two friends to debate some common scenarios, and to share how they've built a positive working relationship.

How do you create a healthy work environment for household staff, get ahead of challenges, and keep tough situations from escalating? In a new episode of the Easemakers Podcast, TEAM CEO Rachel Green shares tips and best practices for minimizing risk in household employment.

Are we seeing an unprecedented moment in private service? Brian Daniel thinks so — and he's sharing his insights in the latest episode of the Easemakers Podcast.

How do you care for a luxury wardrobe and manage the closet of a couture collector? Garde Robe's Doug Greenberg shares secrets from the pros.

Enlisted aides have a keen sense of attention to detail, managing everything from the medals on a general's uniform to the menu for dinner with an ambassador. Get an inside look at this unique private service role in the latest episode of the Easemakers Podcast.

You depend on trusted staff to manage your family’s most important information, but what happens if you have to part ways? With Nines, you can hold on to everything from paint colors to HR records, and ensure continuity for your household — come what may.

A second home should feel like a sanctuary, but maintaining a seasonal property can be a lot of work. How do you manage vendors from afar? How do you keep the home safe year round? Kelly Cooper has built a business around managing seasonal properties, and she's sharing her secrets in the latest episode of the Easemakers Podcast.

Your household staff is always there for you when you need them. But are you running the risk of losing your most trusted employee? Here are three things every household employer needs to hear.

Why is burnout such a problem in private service? How do we stop it from happening? In the latest episode of the Easemakers Podcast, Bonnie Low-Kramen shares her thoughts on why private service professionals need better backup — and how we can make it happen.

A household manual keeps your home running smoothly. But what exactly goes into building one? Does everyone need a manual? And how do you get started? Here’s everything you need to know about building a house manual that will change your life at home.

Estate managers balance a huge range of tasks every day — so how do you add a construction project to the mix? Veteran Estate Manager and owner's rep Tammy Goforth shares her secrets for striking the right balance in our latest episode of the Easemakers Podcast.

Running a household can feel like a full-time job — and that’s because it is. If you’re spending too much time on managing household staff and balancing projects, and not enough time enjoying your home and bonding with your loved ones, you may need a household manager. Start here to learn about house manager roles and responsibilities, titles, salaries, and more.

Curious about the pros and cons of balancing multiple principals and multiple properties? In the latest episode of the Easemakers Podcast, fractional estate management veteran Christopher Milu shares his experience — and his tips for other PSPs.

Whether you're managing your own household or communicating resident preferences with household staff, you need a secure way to store and share sensitive personal information. With Nines, you can keep everything at your fingertips — without losing control.

Dream of working with a celebrity? Trying to figure out if working for someone in the spotlight is right for you? Estate manager J Paulin worked for one of the biggest names in show business — and weighs in on the pros and cons in our latest episode of the Easemakers Podcast.

Every estate manager has a story, and the Easemakers Podcast is where you get to hear them. Tune in to hear guests share their tips for becoming a better leader, landing the right job for you, building an effective house manual, and more.

Curious about taking on an organizing project? Don’t miss these home organization tips from professional organizer and life coach Faith Roberson.

Many households are becoming more eco-conscious, but don't realize how much of what they buy is toxic. Sophia Ruan Gushée wants to change that — and now, she's sharing her secrets with the Easemakers community.

Your household’s cars, art, antiques, musical instruments and appliances all require regular care and maintenance — but keeping track of details and schedules can be a massive challenge. With Nines, you can preserve your household’s most valuable assets effortlessly.

How do you report household employees on your taxes? Do you even need to report them? It’s all in Schedule H.

Luxury service is in the details. But how do you keep up, when the number of details is overwhelming? See how the right household management platform helped the team behind this luxury wellness retreat save time and focus on meaningful work.

Want to work with vendors who would drop everything to help you? Get tips from Estate Manager Shelby Boudreau in the latest episode of the Easemakers Podcast.

Is your nanny an employee or a contractor? And what happens if you get it wrong? Don’t put yourself or your household employees at risk.

Getting organized helps your household run smoothly — but where do you start, and how do you find the time? Bring your questions to our ask me anything (AMA) conversation with Faith Roberson!

Your household manual should be able to keep up with your fast-paced, constantly changing household. Introducing a better way to create manuals that work, powered by Nines and industry expert Marta Perrone.

Does your household have a manual that sets expectations and helps everyone on your staff succeed? Housekeeping and estate management expert Marta Perrone shares her secrets in the latest episode of the Easemakers Podcast.

Your vendors can only live up to your household’s standards if they know what they are. Here’s how to write house rules that set expectations from the beginning.

Your household couldn’t run smoothly without the help of experts who specialize in A/V, irrigation, construction, and more. Here are 9 ways to build stronger relationships with your vendors.

How do you find the right match in private service? Whether you're looking for an agency to work with, a principal to work for, or a private service professional to hire, this episode of the Easemakers Podcast has you covered.

Your household needs to track contact information, birthdays, anniversaries, gifts and more. Nines household management software comes with built-in contact management, so you can store contact data and use that information to strengthen your relationships.

Estate managers are responsible for making important decisions on the fly. Are you doing everything you can to protect yourself and your household when you're under pressure?

Onboarding is a critical step in helping your household run smoothly. Are you giving your new employees the tools and guidance they need?

Say goodbye to paper clutter and desk organizers that never have enough storage space. Keep all of your household’s most important documents in one easy access, searchable place.

Think you can get away without workers’ comp insurance for your household staff? Don’t let an accident turn into a nightmare for you and your employees.

Is your employer paying you off the books? Here's what you need to know to protect yourself.

You have an obligation to pay household employee taxes — but what happens if you pay your nanny, butler, or housekeeper under the table, instead?

Need a better way to check things off your household’s to-do list? With Nines, you can create tasks, assign them to household staff, share them with contractors, and follow along as work gets done — anytime, anywhere.

Estate managers face tough conversations every day. In this episode of the Easemakers Podcast, we asked Director of Residences Fiona Spence-McNeil to share her strategies for navigating any conversation.

Vendors are a key part of managing households, and the right vendor management system can make life easier for you and your service providers. See how Nines household management software can streamline your vendor workflow.

Lists help you organize everything in your household. But what happens when your lists start to pile up? Let’s get your lists under control.

You're responsible for managing risk when it comes to your vendors, household staff, and more. Are you doing everything you can to protect your principals and yourself?

In her 30 years in private service, Marta Perrone has perfected the art of building house manuals. Now, she’s sharing her secrets for keeping your household running smoothly through a new partnership with Nines.

Running an estate is a balancing act — but you shouldn’t have to juggle so many tools to get the job done. See how this estate manager found one home for all of her household’s most important information.

Is your nanny an employee or a contractor? Knowing the difference — and paying them correctly — can help you save money and avoid risk.

When you pay employment taxes for your household staff, you’re showing appreciation and respect for the employee who makes your life easier and takes good care of your household — and at the same time, you’re protecting yourself from a myriad of legal and financial risks.

What questions should candidates ask in interviews to get a clear understanding of the principal? Why does ghosting happen? In the latest episode of the Easemakers Podcast, we asked Peter Van Ryder to share what he's learned as a private service professional turned educator and recruiter.

As the owner of the NYC-based boutique catering and events company KG Fare, Joshua Griffiths knows how to create a fantastic guest experience. Now, he's sharing his secrets with the Easemakers community.

The Silenced No More Act sets stronger rules limiting what non-disclosure agreements can protect. Is your NDA still legal?

Whether you’re managing one home or a dozen, high-end property management is complex. Nines household management software handles all the details, so nothing slips through the cracks.

What is an estate manager? Why is this role so hard to define, and who sets the standard? Veteran estate manager Kimberly Varney wants to help answer these questions. Listen to our new episode of the Easemakers Podcast to hear how she plans to do it.

Your household staff deserves a tool that’s built to help them succeed. Nines empowers everyone in your household with easier, smarter support.

We're kicking off the Easemakers Podcast with an expert in managing teams and fostering employees: Director of Residences Jared Miles. Listen now to get Jared's tips for his fellow people leaders.

Tune in to hear your fellow easemakers talk about everything from pivoting at a moment's notice to bringing out the best in everyone on your team.

Is your household’s nanny payroll set up to save you money — and avoid the risk of penalties and fines?

Want to turn your principal's grand ideas into a concrete plan? Bring your questions to our ask me anything (AMA) conversation with Joshua Griffiths!

Happy Thanksgiving, Easemakers!

Nationwide resignations are up 60% over last year, and demand for household employees is booming. How are you working to retain your best private service professionals?

As an estate manager, you're responsible for hiring household staff members who share your high standards for trust and quality of service. How do you get a clear sense of a candidate’s behavior, character and work ethic?

Director of Residences and professionally trained Chef JP Cole thinks about Thanksgiving dinner all year round. “The preparation is utmost,” says JP.

When Fiona Spence-McNeil joins a new household as Director of Residences, she interviews every member of the team. But she doesn’t want to hear about your resume.

Anyone in the private service industry will tell you, no day is the same. So, how do you prepare for a career full of surprises?

The best private service professionals in the world too often feel alone. We believe Easemakers is the solution.

Top private service professionals keep the households of CEOs and celebrities running smoothly. But they’re drowning in spreadsheets and long text message threads. Why don’t the world’s best estate managers and personal assistants have a tool that’s built for them?

Your household faces many of the same challenges as a small business. But the spreadsheets, text messages and physical paperwork you're using to manage your employees, properties and vendors can’t keep up — and it’s time for a change. 

The pandemic uncovered deep-rooted problems in the private service industry — and triggered an important shift in how we think about the future.