[Easemakers Podcast E59] Training frontline household staff

Want to foster a high performing team of household staff? Hear why DEPN Consulting Founder Dwight Nero believes the right training is key in this episode of the Easemakers Podcast.

By Kristin Twiford

How can estate managers better support their teams of household staff? How can the right training benefit not only frontline staff, but also managers and principals?

Dwight Nero, Founder of DEPN Consulting, is passionate about helping frontline household staff get the training they need. He and his team are bringing together butlers, housekeepers, chefs and other private service professionals from around the world to share their expertise with their peers through online courses.

Now, in a new episode of the Easemakers Podcast, Dwight shares his tips for training what he calls “the forgotten few.”

Tune in to hear:

  • Why Dwight is so passionate about teaching hands-on hospitality skills to frontline household staff
  • His take on how training benefits the whole team, as well as your principals
  • Advice for estate managers who want to foster high performing teams

The Easemakers Podcast is available on Apple PodcastsSpotify, and anywhere you listen to your favorite shows.

Catch up on past episodes of the Easemakers Podcast to hear from more experts in the private service industry, and don’t forget to subscribe on Apple Podcasts to get notified about future episodes. Follow along with @easemakers on social media, and of course, be sure to join the conversation in the Easemakers community after you listen!

The Easemakers Podcast is presented by Nines, the household management software solution built for high net worth households, family offices and the private service professionals who support them. Questions about household staffing, luxury home management, or how to create a better workflow for everyone on your team? Start a conversation today.