Easemakers

[Easemakers Podcast E67] Creating technical estate manuals

In today's high tech estates, it's critical that both principals and household staff know where to turn when something goes wrong. In this episode of the Easemakers Podcast, Modern Life Technical Solutions Founder & CEO Juliet Prater shares her tips for building a technical estate manual.

By Kristin Twiford

As the Founder & CEO of Modern Life Technical Solutions, Juliet Prater helps clients design and install state of the art technology systems in their homes. Over the years, she’s realized the importance of giving clients a roadmap for using those systems — a place to turn when they have questions or when something isn’t working properly.

Enter the technical estate manual: a go-to place for how-to’s and troubleshooting tips for every piece of tech on an estate.

In this episode of the Easemakers Podcast, Juliet shares why she believes technical estate manuals are critical for today’s high end homes, as well as her tips for creating them. Tune in to hear:

  • What needs to go into a technical estate manual, and how detailed to get when documenting technical systems
  • How the process of building a technical estate manual offers opportunities to learn more about the technology you manage 
  • Juliet’s advice for estate managers working alongside technical vendors 

The Easemakers Podcast is available on Apple PodcastsSpotify, and anywhere you listen to your favorite shows.

Catch up on past episodes of the Easemakers Podcast to hear from more experts in the private service industry, and don’t forget to subscribe on Apple Podcasts to get notified about future episodes. Follow along with @easemakers on social media, and of course, be sure to join the conversation in the Easemakers community after you listen!

The Easemakers Podcast is presented by Nines, the household management software solution built for high net worth households, family offices and the private service professionals who support them. Questions about household staffing, luxury home management, or how to create a better workflow for everyone on your team? Start a conversation today.

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