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Posts by Kristin Twiford

Household Employment

9 benefits to retain your best private service professionals

Nationwide resignations are up 60% over last year, and demand for household employees is booming. How are you working to retain your best private service professionals?

Easemakers

3 questions to add to your interviews with private service professionals

As an estate manager, you're responsible for hiring household staff members who share your high standards for trust and quality of service. How do you get a clear sense of a candidate’s behavior, character and work ethic?

Easemakers

Setting the table for a 5 star Thanksgiving dinner

Director of Residences and professionally trained Chef JP Cole thinks about Thanksgiving dinner all year round. “The preparation is utmost,” says JP.

Easemakers

The hidden resume

When Fiona Spence-McNeil joins a new household as Director of Residences, she interviews every member of the team. But she doesn’t want to hear about your resume.

Easemakers

One thing I wish I’d known before getting into private service

Anyone in the private service industry will tell you, no day is the same. So, how do you prepare for a career full of surprises?

Easemakers

Why private service professionals need community

The best private service professionals in the world too often feel alone. We believe Easemakers is the solution.

Logo: Nines

Nines elevates household life through modern technology, expert insight, and dedicated support. Our first-of-its-kind software platform is purpose-built for private households, yachts, and luxury hospitality properties—and for the professionals and advisors who support them. With Nines, everyone involved in household management—estate managers, house managers, personal assistants, nannies, housekeepers, private chefs, and property managers—can work more efficiently, stay organized, and operate at a higher standard. Nines also partners closely with private banks, wealth managers, multi-family offices, and trusted advisors to help their clients manage the operational complexity of modern household life. By providing a secure, centralized system of record for household and property information, Nines enables advisors to better support continuity, risk management, and long-term planning for the families they serve. Beyond software, Nines supports the private service industry through our Easemakers community, where professionals gain access to resources, guidance, and peer support to grow and succeed in their careers. We partner with leading domestic staffing and nanny agencies, home organizers, real estate firms, and estate and household management thought leaders to help move the private service industry forward. Headquartered in New York City, Nines serves clients across North America and the world.

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