Posts by Kristin Twiford

Nationwide resignations are up 60% over last year, and demand for household employees is booming. How are you working to retain your best private service professionals?

As an estate manager, you're responsible for hiring household staff members who share your high standards for trust and quality of service. How do you get a clear sense of a candidate’s behavior, character and work ethic?

Director of Residences and professionally trained Chef JP Cole thinks about Thanksgiving dinner all year round. “The preparation is utmost,” says JP.

When Fiona Spence-McNeil joins a new household as Director of Residences, she interviews every member of the team. But she doesn’t want to hear about your resume.

Anyone in the private service industry will tell you, no day is the same. So, how do you prepare for a career full of surprises?

The best private service professionals in the world too often feel alone. We believe Easemakers is the solution.

Top private service professionals keep the households of CEOs and celebrities running smoothly. But they’re drowning in spreadsheets and long text message threads. Why don’t the world’s best estate managers and personal assistants have a tool that’s built for them?

Your household faces many of the same challenges as a small business. But the spreadsheets, text messages and physical paperwork you're using to manage your employees, properties and vendors can’t keep up — and it’s time for a change. 

The pandemic uncovered deep-rooted problems in the private service industry — and triggered an important shift in how we think about the future.