The wealth spiral
Success comes with an unexpected level of complexity, leading high net worth families to fall into a wealth spiral. Here’s why it happens, how it affects life at home, and what you can do to calm the chaos.
Read this storyArticles by subject
- Nines Case Studies
- Nines
- Easemakers
- Make Yourself at Home Podcast
- Household Assets
- Household Documents
- Household Employment
- Household Inventory
- Household Management
- Household Manual
- Household Vendors
- All
[Easemakers Podcast E73] From weed-whacking to UHNW estate management: Learning to manage a diverse portfolio
How do you go from landscaping to UHNW estate management? New York based estate manager Nick Washburn shares how he worked his way up to managing a complex and diverse portfolio — and what he's learned along the way.
Simplify your household’s project management for renovations, home maintenance, entertaining and more
Estate managers, principals, private service teams and vendors all want projects to run smoothly, but how do you actually keep everyone on the same page? Introducing Projects — a new feature from Nines designed for effective project management.
[Easemakers Podcast E72] What's behind the curtain in healthcare and how private service professionals and family offices can help
How do you know when to bring up conversations around healthcare, and how to minimize risk as you navigate health-related situations with your principals? In a new episode of the Easemakers Podcast, Wellworth Founder & CEO John Samuels shares his advice for family offices and private service professionals.
4 ways household managers can take their careers to the next level
Want to grow in your career? Here are 4 ways to take your household management skills to the next level.
[Easemakers Podcast E71] How to recognize a successful family office and find a high performing private service environment
How do you recognize a great family office? Mack International Partner Brian Adams knows the signs, and in this episode of the Easemakers Podcast, he shares his tips for estate managers looking for a long-term fit.
How Carmel Realty’s Estate Management team moves faster and creates cohesion with Nines
Carmel Realty Company’s Estate Management Division strives to provide exceptional property management and concierge services that always exceed their clients’ expectations. See how this team of high performers achieves their goals with Nines.
[Easemakers Podcast E70] Transitioning from private chef to estate manager
Melissa Winstead spent 15 years as a private chef before moving into an estate management role, and in a new episode of the Easemakers Podcast, she's sharing how her experience in the kitchen serves her in her role today.
[Easemakers Podcast E69] Hiring the right private chef and setting them up for success
How do you find the right private chef for your household staff? Marc Sorensen Leandro shares his tips for hiring managers based on his experience as a private chef turned recruiter in this episode of the Easemakers Podcast.
[Easemakers Podcast E68] Luxury travel trends
What's trending in luxury travel, and how can you help create a unique experience for your principals? Luxurious Getaways Co-Founder Ryan Rudolph shares his tips and insights in this episode of the Easemakers Podcast.
3 ways estate managers level up operations with a centralized property management calendar in Nines
Is everyone in your household on the same page about when principals, staff and vendors are coming and going? 3 estate managers share how they’ve reduced confusion and chaos with a centralized calendar.
[Easemakers Podcast E67] Creating technical estate manuals
In today's high tech estates, it's critical that both principals and household staff know where to turn when something goes wrong. In this episode of the Easemakers Podcast, Modern Life Technical Solutions Founder & CEO Juliet Prater shares her tips for building a technical estate manual.
More time, bigger impact: how this estate manager creates efficiency and continuity with Nines
Want to stay ahead of estate management projects, maximize your efficiency and create continuity for your household? Estate manager Melissa Winstead shares how she streamlined operations for two different estates with Nines.
[Easemakers Podcast E66] Building out a team of private service professionals
Hiring a team of private service professionals for your principal? Brittany Dolin shares her tips for hiring managers in a new episode of the Easemakers Podcast.
Q&A: Hiring a Michelin-trained chef for a private home
Should you add a Michelin-trained chef to your household staff? Gradito Co-Founder Sean Kommer shares his advice.
The modern approach to household management
At a certain level of wealth, families expect to live with ease. But too often, they find themselves spending less time enjoying their homes and more time managing them. It’s time for a modern approach to household management.
[Easemakers Podcast E65] Endowing legacy properties
How can an endowment help preserve a family's legacy? Winged Keel Principal Mark Richards shares his take in a new episode of the Easemakers Podcast.
[Easemakers Podcast E64] Designing vehicles for maximum productivity
Can a car also be an office, a gathering place, a space to relax? Becker Automotive Design CEO Howard Becker says yes — and he's sharing how in a new episode of the Easemakers Podcast.
How business managers can go above & beyond for clients with Nines
For this LA-based business manager, estate management is a key part of a holistic approach to supporting clients. Find out why — and how she makes it happen with Nines.
[Easemakers Podcast E63] Overseeing complex development projects
How do you keep a complex development project running smoothly and bring a principal's vision to life? Peak Projects Founder & CEO Grant Bowen shares his take in a new episode of the Easemakers Podcast.
[Easemakers Podcast E62] The contractor’s perspective: tips for vetting and working with vendors
How do you find great contractors and work with them effectively to get projects done the right way? David Deray shares the contractor's perspective in a new episode of the Easemakers Podcast.
When is the right time for a better household management system?
Is everything in your household running smoothly, or is it time for a better way of managing your to-do lists, vendors, household staff, and projects?
5 signs you need a household management platform
If you’ve seen any of these signs in your household, it might be time to find a better system for managing properties, people and projects.
[Easemakers Podcast E61] Trends in home automation systems
What's trending in home automation, and what's on its way out? Global Wave Integration Founder & President Kyle Steele shares his take in the latest episode of the Easemakers Podcast.
[Easemakers Podcast E60] Supporting principals who are aging in place
Laurie Reese has found a unique calling within private service, supporting principals who are aging in place. In this episode of the Easemakers Podcast, she shares the challenges and the beauty in this heartfelt work.
Nines wins 2024 Family Wealth Report Award for Innovation in Property & Household Management
Today, Nines is celebrating an exciting milestone as we work to help families simplify life at home: a win at the 2024 Family Wealth Report Awards!
[Easemakers Podcast E59] Training frontline household staff
Want to foster a high performing team of household staff? Hear why DEPN Consulting Founder Dwight Nero believes the right training is key in this episode of the Easemakers Podcast.
[Easemakers Podcast E58] Protecting the world's most prominent individuals: what's changed and what hasn't in Gavin de Becker’s 40+ year history
How has protecting the world's most prominent families and individuals changed over the last 50 years — and what's stayed the same? Gavin de Becker & Associates Senior Vice President of Threat Assessment and Management Bryan Niederhelm digs into what's new and what remains core to executive protection in this episode of the Easemakers Podcast.
[Easemakers Podcast E57] Managing luxury construction projects as an owner's rep
Curious about the role of an owner's rep and how they can help streamline a luxury construction project? Leo Crane shares his take in a new episode of the Easemakers Podcast.
[Easemakers Podcast E56] Maximizing value for families, family offices and estate management teams
How do you maximize value across an organization? Family office specialist Alison Marckstadt shares her tips on the Easemakers Podcast!
[Easemakers Podcast E55] Uncovering the principal's perspective
What are principals really thinking? Tapestry Associates CEO Anne Lyons and President Judy Boerner-Rule share an insider's perspective in this episode of the Easemakers Podcast.
[Easemakers Podcast E54 - Live from EMC] Trending: Residential Hospitality
What does it mean to create a 5 star hotel experience in a home or estate — and how can you make it happen? Hannah Loudin, Director of Residences at The Tampa EDITION, shares her tips in a special bonus episode of the Easemakers Podcast, recorded live from the Estate Management Conference!
[Easemakers Podcast E53] Staying organized across multiple properties with NEAT Method Co-Founders Ashley Murphy and Marissa Hagmeyer
Getting organized — let alone staying organized — across multiple properties can be a huge undertaking. Get tips from the experts in this Easemakers Podcast episode with NEAT Method Co-Founders Ashley Murphy and Marissa Hagmeyer.
[Easemakers Podcast E52] Exploring alternative residence and citizenship
As an increasing number of people start to explore the possibilities of alternative citizenship, what do private service professionals need to know? Henley & Partners Managing Director Private Clients Judi Galst shares her tips and insights in the latest episode of the Easemakers Podcast.
[Easemakers Podcast E51] Providing lifestyle management services within a public accounting firm
What are the keys to providing excellent lifestyle management services to 25 different clients? Jennifer Quent shares what it's like to work for a family office practice within a public accounting firm in the latest episode of the Easemakers Podcast.
[Easemakers Podcast E50] Breaking down communications siloes and creating harmony in estate management
How do you ensure principals and the private service professionals who support them are all on the same page? Jen Laurence shares her tips for improving communications in this episode of the Easemakers Podcast.
[Easemakers Podcast E49] Time management and avoiding the 8 deadly time thieves
Private service professionals often feel like there aren't enough hours in a day — but are you falling victim to the 8 deadly time thieves? In a new episode of the Easemakers Podcast, professional organizer and bestselling author Andrew Mellen shares his tips for time management.
9 keys to modern household management
Want your household to run as efficiently as possible? Here are 9 keys to a modern approach to estate management.
[Easemakers Podcast E48] Resourcing: how to set your family office and household staff up for success
How do you ensure your team has the resources they need, and how do you ask for more support? Rebecca Maguire shares her tips for setting family offices and teams of household staff up for success.
[Easemakers Podcast E47] Exploring the options for private aviation
The options for private air travel are extensive. What are the advantages of buying a private plane, working with an air charter service, or owning a fraction of a private jet? In this episode of the Easemakers Podcast, private aviation expert and Corporate Aviation CEO Ryan Hall breaks down the options for flying privately.
[Easemakers Podcast E46] The importance of an up to date home inventory — and how to create one for your household or estate
Do you know how to create a home inventory list? Why is inventory so important — to family members, to your insurance company and to your household staff? And, what needs to be included on your home inventory checklist? Inventory expert Carol Kaufman shares her tips in the latest episode of the Easemakers Podcast.
[Easemakers Podcast E45] Virtual personal & executive assisting and building a remote private service business
Tara Ulrich is a virtual personal assistant and executive assistant who supports clients across the country. In this episode of the Easemakers Podcast, she shares her tips for providing administrative support remotely and building a virtual assistant business in private service.
5 tips for hiring and retaining a top estate manager for your household staff
Whether you’re hiring a full-time household manager for the first time or hoping to keep an amazing estate manager for the long term, these 5 tips from expert private service professionals will help you recruit and retain top talent.
[Easemakers Podcast E44] Managing farms, ranches and agricultural properties (and what you need to know about agricultural property tax exemption)
Your principals come to you and say they want to buy a ranch or some kind of agricultural property, and they’d like to set it up as a business to qualify for an agricultural property tax exemption. Now what? Director of Properties and Agricultural Manager Stephanie Galetzki shares everything you need to know in a new episode of the Easemakers Podcast.
How to master estate management projects
Major projects present an exciting opportunity for estate managers to shine in their roles. See what goes into mastering projects — and how you can level up your skills.
Nines Wins WealthBriefing WealthTech Americas Award
Every day, our team aims to make life easier for the world’s most complex households and the people who support them. Now, we’re honored to be recognized by WealthBriefing in the 2024 WealthTech Americas Awards!
Estate manager salary negotiation tips from the experts
Private service is a unique career path — which means negotiating your salary as an estate manager comes with unique challenges and opportunities. Get advice from the experts on navigating salary conversations, asking for a raise, and creating a compensation package with outside the box benefits.
[Easemakers Podcast E43] Household staffing compensation trends
What are the trends in household staffing salaries and compensation? How much does compensation affect tenure and turnover? Which employees are you most at risk of losing? In this episode of the Easemakers Podcast, the Botoff Consulting team shares takeaways from the 2022 Estate and Household Staff Compensation Report.
11 non-obvious questions to ask when you’re interviewing for estate manager jobs
Every estate manager wants to find a role where they can thrive. So, what questions should you ask during the interview process to help you recognize great principals, uncover growth opportunities, and land a role that’s a long-term fit? Get tips from the experts.
[Easemakers Podcast E42] Understanding today's insurance market
What do you need to know about today’s insurance market, and how do you decide when to submit a claim and when not to? In this episode of the Easemakers Podcast, Atténuer Risk Managing Principal Kate Norris shares her tips.
Integrated wealth management and holistic wealth management: expanding to meet the needs of the next generation
The next generation of high net worth individuals is looking for something different. See why family offices and wealth management firms are expanding to keep up with them.
Bridging the fall property management transition
Are you ready for the fall changeover? Here are the questions you should be thinking about to prepare for winter and preserve a property and everything within it.
[Easemakers Podcast E41] Managing wardrobes and personal styling
How do you manage an extensive wardrobe — especially when you’re working across multiple properties? In this episode of the Easemakers Podcast, personal stylist Natalie Decleve shares her tips for private service professionals tasked with managing their principals’ wardrobes.
An opportunity for holistic wealth management to fuel holistic success
Having wealth isn’t the same as living well. So, how do you foster holistic success? Here’s an area that family offices and wealth managers shouldn’t overlook.
[Easemakers Podcast E40] Navigating uncomfortable conversations with principals
How do you manage expectations and build strong relationships with principals? In this episode of the Easemakers Podcast, Sarah Korpela shares her tips for navigating difficult conversations and communicating effectively with high net worth clients.
The wealth spiral
Success comes with an unexpected level of complexity, leading high net worth families to fall into a wealth spiral. Here’s why it happens, how it affects life at home, and what you can do to calm the chaos.
[Season Finale] Exploring Holistic Success and What It Means to Live Well
What does home mean to you, and how are home and success intertwined?
How a family office streamlines operations with an estate management system
This family office was managing five properties with Google Docs, text messages, Whatsapp and more — and things were slipping through the cracks. See what they wanted in a software solution, and how they found the right estate management platform for them.
[Easemakers Podcast E39] Working with hyper-growth family offices and scaling your household operations
How do you scale household operations after a wealth event? In this episode of the Easemakers Podcast, Director of Properties Jeffrey Konen shares his tips for working with hyper-growth family offices.
[Make Yourself at Home E29] Betsy Fore, Co-Founder, Tiny Organics & Natives Rising
You know Betsy Fore as the creator of WonderWoof, the Co-Founder of Tiny Organics, and now, as the Co-Founder of Natives Rising. But who is Betsy Fore at home?
[Easemakers Podcast E38] Building strong systems of communication and creating a legacy of knowledge
Phoebe Maddrell has honed her estate management skillset across superyachts, guest homes, and estates. Now, she’s sharing what she’s learned about building effective systems of communication for staff members and creating what she calls a “legacy of knowledge” in a new episode of the Easemakers Podcast.
[Make Yourself at Home E28] Eliza Blank, Founder & CEO, The Sill
You know Eliza Blank as the Founder & CEO of the houseplant retail brand The Sill — but who is Eliza Blank at home?
[Easemakers Podcast E37] Protecting assets from risk during hurricane season
This month marks the beginning of hurricane season. How do you make sure a property — and all of the fine art, antiques, and other valuable assets within it — are safe from risk? In this episode of the Easemakers Podcast, Fortress Chief Operating Officer Tom Burns shares best practices for art storage and preservation and tips for preparing for hurricane season.
[Make Yourself at Home E27] Michael Perry, Founder & CEO, Maple
You know Michael Perry as a serial entrepreneur and the Founder & CEO of Maple. But who is Michael Perry at home?
[Easemakers Podcast E36] Improving your household’s cybersecurity
What steps can you take to reduce your cybersecurity risk and protect your household against cyberattacks? Annapurna Cybersecurity Founder & CEO shares what he’s learned about mitigating risk for families, family offices and household staff.
[Make Yourself at Home E26] Steve Schlafman, Professional Transition Coach & Creator, Where the Road Bends
You know Steve Schlafman as the creator of the podcast and newsletter Where the Road Bends. But who is Steve Schlafman at home?
[Easemakers Podcast E35] Managing complex moves
Is it possible for a move to be stress-free? No move is easy, but this week on the Easemakers Podcast, move concierge and relocation services expert Eve Ward shares her tips for helping the entire moving process go smoothly.
[Make Yourself at Home E25] Lindsay Shookus, Television Producer & Co-Founder, Women Work Hard
You know Lindsay Shookus as an Emmy award winning television producer, who spent 20 years booking talent at SNL. But who is Lindsay Shookus at home?
Why every estate manager should master HVAC troubleshooting
Do you know your HVAC system better than anyone? Here’s why you should — and how to gain the knowledge you need to get ahead of HVAC maintenance, collaborate with your HVAC company and solve any problem with your heating and air conditioning system.
[Easemakers Podcast E34] From jewelry to NFTs: managing private collections
Whether you’re handling priceless works of art or couture masterpieces, supporting a private collector comes with a lot of extra responsibility. In a new episode of the Easemakers Podcast, Naomi Sosnovsky shares how she combines her passions for private collections and private service — along with her advice for other PSPs.
[Make Yourself at Home E24] Katie Hoff, Olympic Swimmer, Author & Founder
You know Olympian Katie Hoff as a World Champion swimmer and Olympic medalist — but who is Katie Hoff at home?
What is executive protection? A hiring guide for HNW households
What is executive protection? When should you consider executive protection services, and how do you go about finding the right executive protection agent? Here’s a guide to figuring out the right private security setup for a high net worth household.
What every household manager should know about electrical & lighting home systems
Understanding electrical and lighting systems can help you reduce risk and keep a property in excellent condition — but you don’t have to be an expert. Here are some basics everyone managing a luxury home should know.
[Easemakers Podcast E33] Service at sea: from chefing on yachts to planning private charters
Curious about yachting? In a new episode of the Easemakers Podcast, Rose Jolis shares her path from yacht chef to private yacht charter broker, and what she's learned along the way.
[Make Yourself at Home E23] Christopher Gavigan, Founder of Prima, Uplifter Brands & The Honest Company
You know Christopher Gavigan as the Founder of Prima and Uplifter Brands, and a Co-Founder of The Honest Company. But who is Christopher Gavigan at home?
[Easemakers Podcast E32] Executive protection, life safety, and being prepared for anything
Want to ensure your household is prepared for anything? In a new episode of the Easemakers Podcast, we talk with Scott Sanders, an estate manager with a specialty in executive protection, about life safety and the importance of being prepared.
[Make Yourself at Home E22] John Andrew Entwistle, CEO & Founder, Wander
You know John Andrew Entwistle as the Founder & CEO of Wander and as a Co-Founder of Coder. But who is John Andrew Entwistle at home?
5 housekeeping basics every household manager should know
Whether you’re hiring a private housekeeper for the first time or managing a team of full-time housekeepers, here are 5 things you should know.
[Easemakers Podcast E31] Negotiating your salary and how to advocate for a 20%+ raise
How do you negotiate for the salary you deserve? In a new Easemakers Podcast episode, Career Coach Donna Shannon shares how to talk about money with confidence and land a 20%+ increase.
What is a property manager, and should you hire one for your luxury home or estate?
Luxury homes come with unexpected complexity — and a property manager or property management company can help you keep things running smoothly. Figure out the best way to manage your high end property with tips from the experts.
[Make Yourself at Home E21] Alissa Heinerscheid, VP, Bud Light, Anheuser-Busch
You know Alissa Heinerscheid as the VP of Bud Light — the largest beer brand in the world. But who is Alissa Heinerscheid at home?
The 1 thing every estate manager should do to earn the respect of household staff and vendors
Building mutual respect amongst household staff and vendors takes time. Here's one thing you can do right now to accelerate the process.
[Easemakers Podcast E30] Off-market experiences and what principals really want
What do principals really want? Rey Flemings and his team at Myria have an interesting hypothesis: experiences you can’t Google. Hear his take in a new episode of the Easemakers Podcast!
How to hire a private chef for a high net worth household
Curious about hiring a private chef for your home? We’ve got the answers to all your questions, including salary tips, a private chef job description template, and advice from expert estate managers about how to find the right chef for your household.
[Easemakers Podcast E29] Hybrid roles in private service: the other perspective from a household staffing agency
Let's talk about a hot topic: hybrid roles in household staffing. In a new episode of the Easemakers Podcast, PSP-turned-recruiter Jenni Vaughan shares the other side of the story.
[Make Yourself at Home E20] Nicole Ryan, Host, SiriusXM Hits 1 The Morning Mash Up
You know Nicole Ryan from The Morning Mash Up on SiriusXM Hits 1 and her podcast, Have Kids, They Said. But who is Nicole Ryan at home?
How to find a private housekeeper for a high net worth household
Finding the right housekeeper for a high net worth household can be challenging, and today, the market is more competitive than ever. Here, you’ll find everything you need to know, from job descriptions, salaries and benefits, to the questions the experts always ask in the interview process.
Nines named a finalist for Best Property & Household and Best Product Innovation in the Tenth Annual Family Wealth Report Awards
Every day, we’re working with families, advisors and private service professionals to move the industry forward. Now, we’re honored to be among the finalists in the Family Wealth Report Awards for 2023!
[Easemakers Podcast E28] From managing properties in the islands to building a business in NC: growing a career side by side
What's it like to work in private service alongside your spouse? Find out in a new episode of the Easemakers Podcast with Easemakers community member Catherine Smith!
[Make Yourself at Home E19] Ally Love, Peloton Instructor and Love Squad CEO
You know Ally Love as a Peloton Instructor, the in-arena host of the Brooklyn Nets, an Adidas Global Ambassador, and the Founder and CEO of Love Squad. But who is Ally Love at home?
Why a wealth event can lead to chaos in your home — and how to fix it
Is your household unmanageable? Check out 3 mistakes that lead to chaos in a high-net worth household, and how to avoid them.
[Easemakers Podcast E27] Memorial planning and the role of family office and household staff in the remembrance process
What's the role of household staff in the memorial planning and funeral process? Expert Jeff Lambert shares his take in the latest episode of the Easemakers Podcast.
[Make Yourself at Home E18] Sasha Cohen, Figure Skating Champion & Olympic Medalist
You know Sasha Cohen as a figure skater and an Olympic silver medalist. But who is Sasha Cohen at home?
Why every household and estate manager needs a go-to system
As an estate manager, you’re an expert at making other people’s lives easier. But what about your life? Here’s the 1 tool every estate manager needs to work smarter, minimize frustration, optimize performance, and save time for everyone on your team.
[Updated for 2024] 20+ resources every estate manager should know
Check out the list of private service industry resources every estate manager should know, and let us know what’s missing.
[Make Yourself at Home E17] Ariel Kaye, Founder & CEO, Parachute Home
You know Ariel Kaye as the Founder and CEO of Parachute, the direct-to-consumer home essentials brand. But who is Ariel Kaye at home?
[Make Yourself at Home E16] Rechelle Balanzat, Founder & CEO, Juliette
You know Rechelle Balanzat as the CEO and Founder of Juliette — the brand that’s disrupting laundry and dry-cleaning. But who is Rechelle Balanzat at home?
[Make Yourself at Home E15] Al Doan, Investor & Co-Founder, Missouri Star Quilt Company
Al Doan is known as a quilting mogul after working with his family to build the largest quilting company in the world. But who is Al Doan at home?
[Easemakers Podcast E26] Celebrating the voices of our community
In our final episode of 2022, members of the Easemakers community share what they've learned this year, what they're grateful for, and what they're looking forward to in the New Year.
[Make Yourself at Home E14] Katelin Holloway, Investor & Founding Partner, Seven Seven Six
You know Katelin Holloway as a leader in People & Culture, an investor, and a Founding Partner at Seven Seven Six. But who is Katelin Holloway at home?
The household management app to organize your home and keep your family on track
You need an easier way to manage properties and all the chaos that comes with them. Meet Nines, the household management app designed for homes like yours.
What is an estate manager, and do you need one?
What does an estate manager do? How much do estate managers make? Should you hire an estate manager, and if so, how do you find the right fit? Find the answers to all your questions in this ultimate guide.
[Make Yourself at Home E13] Ruth Zukerman, Co-Founder, SoulCycle & Flywheel Sports
You know Ruth Zukerman as the Co-Founder of SoulCycle and Flywheel Sports. But who is Ruth Zukerman at home?
[Easemakers Podcast E25] Using interpersonal tactics to foster better communication among teams
You want your household staff to work together seamlessly — but sometimes, different communication styles get in the way. See how Tejai Singh helps team members understand each other in a new episode of the Easemakers Podcast.
[Make Yourself at Home E12] Dr. Wendy Borlabi, Director of Performance and Mental Health, Chicago Bulls
Dr. Wendy Borlabi is known for her career in sports psychology, and her role as the Director of Mental Health and Performance for the Chicago Bulls. But who is Dr. B at home?
[Easemakers Podcast E24] Navigating a new generation of principals in private service
A younger generation of principals is starting to hire household staff — so what does that mean for private service professionals? In this episode of the Easemakers Podcast, Philippa Smith shares what she's learned about this new generation.
[Make Yourself at Home E11] Tara Williams, Founder & CEO, Dreamland Baby
You know Tara Williams as the Founder & CEO of Dreamland Baby — the Shark Tank success story that disrupted the swaddle industry with a weighted sleep sack for babies. But who is Tara Williams at home?
How a digital house manual helped this estate manager save time and provide better, more cost-effective service
Linda Peifer never wanted a digital house manual — she liked the way she was doing things and she was wary of change. But today, she’s saving time and enjoying a clean desk, and she says, “I’m a believer.”
[Make Yourself at Home E10] Noora Raj Brown, EVP, Brand, goop
You know Noora Raj Brown as the Executive Vice President of Brand at goop.com. But who is Noora Raj Brown at home?
[Make Yourself at Home E9] Nyakio Grieco, Co-Founder, Thirteen Lune
You know Nyakio Grieco as the award-winning beauty founder who created nyakio Beauty, Thirteen Lune, and Relevant: Your Skin Seen. But who is Nyakio Grieco at home?
[Make Yourself at Home E8] Loren Brill Castle, Founder & CEO, Sweet Loren's
You know Loren Brill Castle as the founder of Sweet Loren's — the #1 natural cookie dough brand found in 15,000 supermarkets across the United States. But who is Loren Brill at home?
[Easemakers Podcast E23] Being persistent and standing up to vendors (in a nice way)
Every estate manager has learned some lessons the hard way. In this episode of the Easemakers Podcast, Bobbie Halminiak shares what she's learned about working with vendors.
[Make Yourself at Home E7] Actor, environmentalist and impact investor Adrian Grenier
You know Adrian Grenier as an actor, but in 2020, he traded Hollywood for a farm in Texas, and changed his life completely. This is Adrian Grenier at home.
[Make Yourself at Home E6] Milk Stork Founder and CEO Kate Torgersen
You know Kate Torgersen as the Founder and CEO of Milk Stork, the first breast milk shipping company. But who is Kate Torgersen at home?
[Make Yourself at Home E5] Bossbabe Co-Founder and President Danielle Canty
You know Danielle Canty as the Co-Founder and President of bossbabe, one of the largest communities of ambitious women and female entrepreneurs in the world. This is who she is at home.
[Make Yourself at Home E4] Lalo Co-Founder and CEO Greg Davidson
You know Greg Davidson as the Co-Founder and CEO of Lalo, the direct-to-consumer baby and toddler brand that’s been trending across social media since 2019. This is who he is at home.
[Easemakers Podcast E22] The service mindset and going above and beyond
John Christensen is a 25-year private service veteran, who grew up with a service mindset. In the latest episode of the Easemakers Podcast, he shares what he's learned about standing out, while maintaining your balance.
[Make Yourself at Home E3] Hint Founder and Author Kara Goldin
You know Kara Goldin as the Founder of Hint, an award-winning entrepreneur, and the host of The Kara Goldin Show. This is who she is at home.
[Make Yourself at Home Podcast E2] Hair Stylist and Entrepreneur Frédéric Fekkai
You know Frédéric Fekkai as a celebrity hair stylist and the founder and CEO of FEKKAI brands. But who is Frédéric Fekkai at home?
[Make Yourself at Home Podcast E1] Brown Harris Stevens CEO Bess Freedman
You know Bess Freedman as a real estate leader and the CEO of the top privately-held brokerage Brown Harris Stevens. This is who she is at home.
Introducing: Make Yourself at Home, a podcast presented by Nines
What does home mean to you, and who are you when you're there? Introducing Make Yourself at Home, a new podcast that takes you into the homes of people you admire, to ask these questions and show you a side you don't usually get to see.
How family offices manage homes and staff with an app built for estate management
This family office was struggling to find and share information with family members and staff. Now, they have everything they need, right at their fingertips. Here's how they streamlined the chaos and reduced stress with an app that's designed for estate management.
[Easemakers Podcast E21] From TV costumes to private service: being prepared for anything
Estate managers need keen attention to detail, great organization skills, and the ability to stay calm in the midst of chaos. Jean Weiss learned all of these things before her private service career — as a costumer on shows like Parks and Recreation. Tune in to the latest episode of the Easemakers Podcast to hear her story, and what she's learned along the way.
[Easemakers Podcast Bonus] Learning the basics of property management and household operations
Don't know where to start when it comes to managing properties? Expert estate manager Shelby Boudreau learned everything she knows on the job — and now, she's sharing her tried and true household operations tips to help others feel less overwhelmed.
[Easemakers Podcast E20] Growing from nanny to household and estate manager
Are you in a nanny or family assistant role, aspiring to be an estate manager? In this episode of the Easemakers Podcast, an estate manager shares how she grew from nanny to household manager as her principals' needs changed.
Tackle your household operations in 3 easy steps
Managing homes and estates isn't easy. But if you take these 3 simple steps, you can cut down on the chaos, save time, and be more prepared for anything that comes your way.
[Easemakers Podcast E19] Serving as a footman to Queen Elizabeth II
This week, people around the world are paying homage to Queen Elizabeth II. On this episode of the Easemakers Podcast, Chris Ely shares what it was like to be a footman at Buckingham Palace.
35+ templates to create a smart household manual (in a fraction of the time)
You know you need a house manual, but where to start? Introducing Nines list templates — built by the experts, so you can save time and start checking things off your list right away.
[Easemakers Podcast E18] Mayday case study: overcoming 'hell week'
One week, three holiday dinners, no notice. When Holy Week turned into 'hell week,' Latricia Friend made the impossible possible for her principals — and now, she's sharing how she did it in the latest episode of the Easemakers Podcast.
[Easemakers Podcast E17] The tension between estate managers and interior designers
Estate managers and interior designers both want to make their principals happy — so why is it such a challenge to work together? We asked two friends to debate some common scenarios, and to share how they've built a positive working relationship.
[Easemakers Podcast E16] Managing risk in household employment
How do you create a healthy work environment for household staff, get ahead of challenges, and keep tough situations from escalating? In a new episode of the Easemakers Podcast, TEAM CEO Rachel Green shares tips and best practices for minimizing risk in household employment.
[Easemakers Podcast E15] A "gilded age" in private service: trends in job descriptions, salaries & more
Are we seeing an unprecedented moment in private service? Brian Daniel thinks so — and he's sharing his insights in the latest episode of the Easemakers Podcast.
[Easemakers Podcast E14] Caring for couture and managing high-end wardrobes
How do you care for a luxury wardrobe and manage the closet of a couture collector? Garde Robe's Doug Greenberg shares secrets from the pros.
[Easemakers Podcast E13] Service squared: inside the military's enlisted aide program
Enlisted aides have a keen sense of attention to detail, managing everything from the medals on a general's uniform to the menu for dinner with an ambassador. Get an inside look at this unique private service role in the latest episode of the Easemakers Podcast.
3 ways Nines helps you control your household’s information
You depend on trusted staff to manage your family’s most important information, but what happens if you have to part ways? With Nines, you can hold on to everything from paint colors to HR records, and ensure continuity for your household — come what may.
[Easemakers Podcast E12] Managing second homes and seasonal properties
A second home should feel like a sanctuary, but maintaining a seasonal property can be a lot of work. How do you manage vendors from afar? How do you keep the home safe year round? Kelly Cooper has built a business around managing seasonal properties, and she's sharing her secrets in the latest episode of the Easemakers Podcast.
3 things you need to know about your household staff
Your household staff is always there for you when you need them. But are you running the risk of losing your most trusted employee? Here are three things every household employer needs to hear.
[Easemakers Podcast E11] Why private service professionals need better backup
Why is burnout such a problem in private service? How do we stop it from happening? In the latest episode of the Easemakers Podcast, Bonnie Low-Kramen shares her thoughts on why private service professionals need better backup — and how we can make it happen.
The ultimate guide to household manuals
A household manual keeps your home running smoothly. But what exactly goes into building one? Does everyone need a manual? And how do you get started? Here’s everything you need to know about building a house manual that will change your life at home.
[Easemakers Podcast E10] Managing construction projects for luxury homes
Estate managers balance a huge range of tasks every day — so how do you add a construction project to the mix? Veteran Estate Manager and owner's rep Tammy Goforth shares her secrets for striking the right balance in our latest episode of the Easemakers Podcast.
What is a household manager, and do you need one?
Running a household can feel like a full-time job — and that’s because it is. If you’re spending too much time on managing household staff and balancing projects, and not enough time enjoying your home and bonding with your loved ones, you may need a household manager. Start here to learn about house manager roles and responsibilities, titles, salaries, and more.
[Easemakers Podcast E9] Fractional estate management: managing multiple principals and properties
Curious about the pros and cons of balancing multiple principals and multiple properties? In the latest episode of the Easemakers Podcast, fractional estate management veteran Christopher Milu shares his experience — and his tips for other PSPs.
Centralize your household's preferences, personal information and more with Nines
Whether you're managing your own household or communicating resident preferences with household staff, you need a secure way to store and share sensitive personal information. With Nines, you can keep everything at your fingertips — without losing control.
[Easemakers Podcast E8] The perks and challenges of working with celebrities
Dream of working with a celebrity? Trying to figure out if working for someone in the spotlight is right for you? Estate manager J Paulin worked for one of the biggest names in show business — and weighs in on the pros and cons in our latest episode of the Easemakers Podcast.
[Easemakers Podcast] Leadership, job searching, manuals and more
Every estate manager has a story, and the Easemakers Podcast is where you get to hear them. Tune in to hear guests share their tips for becoming a better leader, landing the right job for you, building an effective house manual, and more.
3 questions for home organization expert Faith Roberson
Curious about taking on an organizing project? Don’t miss these home organization tips from professional organizer and life coach Faith Roberson.
AMA: Detoxing your household for a healthier lifestyle
Many households are becoming more eco-conscious, but don't realize how much of what they buy is toxic. Sophia Ruan Gushée wants to change that — and now, she's sharing her secrets with the Easemakers community.
Maintain your household’s valuable assets with Nines
Your household’s cars, art, antiques, musical instruments and appliances all require regular care and maintenance — but keeping track of details and schedules can be a massive challenge. With Nines, you can preserve your household’s most valuable assets effortlessly.
What is Schedule H for Household Employment Taxes?
How do you report household employees on your taxes? Do you even need to report them? It’s all in Schedule H.
How this luxury wellness retreat keeps track of every detail
Luxury service is in the details. But how do you keep up, when the number of details is overwhelming? See how the right household management platform helped the team behind this luxury wellness retreat save time and focus on meaningful work.
[Easemakers Podcast E7] Making your vendors feel a part of the team
Want to work with vendors who would drop everything to help you? Get tips from Estate Manager Shelby Boudreau in the latest episode of the Easemakers Podcast.
What are the risks of misclassifying household staff?
Is your nanny an employee or a contractor? And what happens if you get it wrong? Don’t put yourself or your household employees at risk.
AMA: The magic of organizing and decluttering
Getting organized helps your household run smoothly — but where do you start, and how do you find the time? Bring your questions to our ask me anything (AMA) conversation with Faith Roberson!
Build a dynamic house manual to match your household
Your household manual should be able to keep up with your fast-paced, constantly changing household. Introducing a better way to create manuals that work, powered by Nines and industry expert Marta Perrone.
[Easemakers Podcast E6] Building an effective household manual
Does your household have a manual that sets expectations and helps everyone on your staff succeed? Housekeeping and estate management expert Marta Perrone shares her secrets in the latest episode of the Easemakers Podcast.
House rules: how to set expectations with your vendors
Your vendors can only live up to your household’s standards if they know what they are. Here’s how to write house rules that set expectations from the beginning.
9 ways to build strong, long-lasting relationships with your vendors
Your household couldn’t run smoothly without the help of experts who specialize in A/V, irrigation, construction, and more. Here are 9 ways to build stronger relationships with your vendors.
[Easemakers Podcast E5] Agencies, resumes and references
How do you find the right match in private service? Whether you're looking for an agency to work with, a principal to work for, or a private service professional to hire, this episode of the Easemakers Podcast has you covered.
Manage your household’s contacts all in one place
Your household needs to track contact information, birthdays, anniversaries, gifts and more. Nines household management software comes with built-in contact management, so you can store contact data and use that information to strengthen your relationships.
4 questions estate managers should always ask in a crisis
Estate managers are responsible for making important decisions on the fly. Are you doing everything you can to protect yourself and your household when you're under pressure?
Are you setting your household employees up for success?
Onboarding is a critical step in helping your household run smoothly. Are you giving your new employees the tools and guidance they need?
Organize your home’s most important documents with Nines
Say goodbye to paper clutter and desk organizers that never have enough storage space. Keep all of your household’s most important documents in one easy access, searchable place.
Do you need workers' compensation insurance for household employees?
Think you can get away without workers’ comp insurance for your household staff? Don’t let an accident turn into a nightmare for you and your employees.
What happens if your household employer doesn't pay taxes on your wages?
Is your employer paying you off the books? Here's what you need to know to protect yourself.
Household employee taxes: what happens if you don’t pay?
You have an obligation to pay household employee taxes — but what happens if you pay your nanny, butler, or housekeeper under the table, instead?
Manage household tasks anywhere, anytime with Nines
Need a better way to check things off your household’s to-do list? With Nines, you can create tasks, assign them to household staff, share them with contractors, and follow along as work gets done — anytime, anywhere.
[Easemakers Podcast E4] Becoming a better communicator
Estate managers face tough conversations every day. In this episode of the Easemakers Podcast, we asked Director of Residences Fiona Spence-McNeil to share her strategies for navigating any conversation.
Keep track of your household’s vendors with Nines
Vendors are a key part of managing households, and the right vendor management system can make life easier for you and your service providers. See how Nines household management software can streamline your vendor workflow.
Organize your lists with Nines
Lists help you organize everything in your household. But what happens when your lists start to pile up? Let’s get your lists under control.
AMA: Minimizing risk for your household
You're responsible for managing risk when it comes to your vendors, household staff, and more. Are you doing everything you can to protect your principals and yourself?
Marta Perrone and Nines come together to reimagine household manuals
In her 30 years in private service, Marta Perrone has perfected the art of building house manuals. Now, she’s sharing her secrets for keeping your household running smoothly through a new partnership with Nines.
An estate manager’s search for one go-to platform
Running an estate is a balancing act — but you shouldn’t have to juggle so many tools to get the job done. See how this estate manager found one home for all of her household’s most important information.
Is a private service professional a contractor or an employee?
Is your nanny an employee or a contractor? Knowing the difference — and paying them correctly — can help you save money and avoid risk.
What are household employee taxes, and why should they be filed legally?
When you pay employment taxes for your household staff, you’re showing appreciation and respect for the employee who makes your life easier and takes good care of your household — and at the same time, you’re protecting yourself from a myriad of legal and financial risks.
[Easemakers Podcast E3] Navigating the job search in private service
What questions should candidates ask in interviews to get a clear understanding of the principal? Why does ghosting happen? In the latest episode of the Easemakers Podcast, we asked Peter Van Ryder to share what he's learned as a private service professional turned educator and recruiter.
5 tips for managing a great private event
As the owner of the NYC-based boutique catering and events company KG Fare, Joshua Griffiths knows how to create a fantastic guest experience. Now, he's sharing his secrets with the Easemakers community.
What does California's “Silenced No More” Act SB-331 Mean for Household Employment?
The Silenced No More Act sets stronger rules limiting what non-disclosure agreements can protect. Is your NDA still legal?
Simplify your luxury property management with Nines
Whether you’re managing one home or a dozen, high-end property management is complex. Nines handles all the details, so nothing slips through the cracks.
[Easemakers Podcast E2] Driving change in estate management
What is an estate manager? Why is this role so hard to define, and who sets the standard? Veteran estate manager Kimberly Varney wants to help answer these questions. Listen to our new episode of the Easemakers Podcast to hear how she plans to do it.
Manage your household staff with Nines
Your household staff deserves a tool that’s built to help them succeed. Nines empowers everyone in your household with easier, smarter support.
[Easemakers Podcast E1] How to foster an amazing team
We're kicking off the Easemakers Podcast with an expert in managing teams and fostering employees: Director of Residences Jared Miles. Listen now to get Jared's tips for his fellow people leaders.
The Easemakers Podcast: The Leading Private Service Industry Podcast
Tune in to hear private service industry experts talk about everything from pivoting at a moment's notice to bringing out the best in everyone on your team.
How to set up nanny payroll to save you $8,000 at tax time
Is your household’s nanny payroll set up to save you money — and avoid the risk of penalties and fines?
AMA: Translating your principal's vision into the perfect event
Want to turn your principal's grand ideas into a concrete plan? Bring your questions to our ask me anything (AMA) conversation with Joshua Griffiths!
We're grateful for...
Happy Thanksgiving, Easemakers!
9 benefits to retain your best private service professionals
Nationwide resignations are up 60% over last year, and demand for household employees is booming. How are you working to retain your best private service professionals?
3 questions to add to your interviews with private service professionals
As an estate manager, you're responsible for hiring household staff members who share your high standards for trust and quality of service. How do you get a clear sense of a candidate’s behavior, character and work ethic?
Setting the table for a 5 star Thanksgiving dinner
Director of Residences and professionally trained Chef JP Cole thinks about Thanksgiving dinner all year round. “The preparation is utmost,” says JP.
The hidden resume
When Fiona Spence-McNeil joins a new household as Director of Residences, she interviews every member of the team. But she doesn’t want to hear about your resume.
One thing I wish I’d known before getting into private service
Anyone in the private service industry will tell you, no day is the same. So, how do you prepare for a career full of surprises?
Why private service professionals need community
The best private service professionals in the world too often feel alone. We believe Easemakers is the solution.
How tech is changing household management
Top private service professionals keep the households of CEOs and celebrities running smoothly. But they’re drowning in spreadsheets and long text message threads. Why don’t the world’s best estate managers and personal assistants have a tool that’s built for them?
Your high-net-worth household deserves better technology
Your household faces many of the same challenges as a small business. But the spreadsheets, text messages and physical paperwork you're using to manage your employees, properties and vendors can’t keep up — and it’s time for a change.
An opportunity in private service
The pandemic uncovered deep-rooted problems in the private service industry — and triggered an important shift in how we think about the future.